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Email Notifications

Open Settings → Email Notifications to choose the operational alerts you receive for your current organization.

AlertSent when
Failed sync jobsA job fails or completes with one or more document failures.
Stalled sync jobsA job cannot recover after its retry attempts.
Stale documentsYour organization selects Send email notification in Sync Settings and a scheduled check marks documents stale.

Each switch saves immediately. Owners and admins are included by default, along with the member who started the affected job. Each person can opt out of either alert. If the page says delivery is being set up, your choices are saved but no email is sent until the sender is activated.

Messages contain a generic issue summary and failed-document count. They do not include document titles, content, credentials, or embeddings. A job may finish before the email arrives; review the job in the app for current status. Mailgun acceptance and final recipient-server delivery are tracked separately.

Stale-document emails contain a count and one link to the authenticated Sync Issues page. They do not include document titles, source URLs, content, or raw provider errors. A later sync may change a document's status before you open the link. Only owners and admins receive this alert by default; each can opt out individually. A document receives another alert only if it is synced again and later becomes stale in a new check.